Last Updated: 26/06/2025

Welcome to House of Peonies AI Agency (“we”, “us”, “our”). By accessing or using our website, services, tools, resources, or booking systems, you agree to comply with the following Terms and Conditions (“Terms”).

If you do not agree to these Terms, please do not use our website or services.

1. Use of Website and Services

You may access and use this website for personal or business purposes, provided that you do not:

Violate any applicable laws

Infringe upon the rights of others

Attempt to damage, disrupt, or interfere with our systems or security

Use our site or chatbot in any unlawful or abusive way

We reserve the right to restrict or terminate your access if these Terms are violated.

2. Bookings, Appointments, and Communications

When you book an appointment, download a resource, or submit a form through our site, you agree to:

Provide accurate, current information

Receive emails or SMS messages related to your booking or service

Be contacted by our team via phone, email, or automated tools (chatbots or SMS)

You may opt out of communications at any time by unsubscribing or replying “STOP” to SMS messages.

3. Digital Products and AI Services

Any digital resources or services (including AI chatbots, templates, and automations) provided are for informational and functional use only. We do not guarantee specific results, revenue increases, or business performance improvements.

You are responsible for testing and reviewing any AI content or automated workflows we create for your business.

4. User Data and Privacy

We collect and use your data in accordance with our Privacy Policy. By using this website and our services, you agree to the terms of that policy, including how we collect, store, and use personal information.

We will never sell or share your information with unauthorized third parties.

5. Third-Party Tools and Integrations

We may use third-party services to operate parts of our website or deliver our services, including:

Go High Level

Twilio

Zapier

Closebot

Other CRM, chatbot, and automation platforms

We are not responsible for the terms, policies, or functionality of these third-party tools.

6. Intellectual Property

All content, branding, and materials provided by us — including our website text, guides, logos, designs, chatbot flows, and automations — are protected by copyright and intellectual property law.

You may not copy, reproduce, sell, or redistribute any of our content without written permission.

7. Limitation of Liability

We strive to offer reliable, functional AI tools and services, but we make no guarantees about the outcomes or performance of any automation, chatbot, or content provided.

You agree that we are not liable for:

Business losses or missed sales

Technical interruptions or service issues

Delays in communication due to automation or integration errors

Any loss or damage resulting from your use of our website or services

Use of our services is at your own risk.

8. Payments, Refunds & Cancellations (If Applicable)

If purchasing any paid services, all fees must be paid upfront unless otherwise agreed.
Refunds are not guaranteed unless stated in your individual service agreement. Please contact us directly to discuss cancellations or concerns.

9. Changes to Terms

We may update these Terms at any time. When we do, we will revise the “Last Updated” date. Continued use of our site or services after changes means you accept those changes.

10. Contact Information

If you have questions about these Terms, please contact us at:

House of Peonies AI Agency
Email: [email protected]
Website: houseofpeoniesaiagency.com